This 1-day Communicating with Confidence workshop is designed to introduce self-awareness and self-management as the foundation to effective leadership. Furthermore, it is designed to explore differences in others and the ability to adapt to meet the needs of others, as critical skills to developing and maintaining successful relationships.
This course will cover effective communication, introduction to workplace conflict, problem-solving and decision making and time management. At the end of the workshop participants will understand the importance of effective communication in leadership and management as well as knowing more about themselves and their preferences and will be able to recognise and appreciate differences in others.
Over the course of the day, you will:
Learn the principles of effective communication by understanding your preferred communication style and how to adapt to different communication styles.
Learn and understand the conflict in the workplace and how this impacts relationships and performance.
To learn how to define and understand a problem and using these learnings to make effective decisions.
Learn how to manage your time effectively and understand the difference between productive and non-productive time, and how to use the time that you do have more wisely.
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