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Facilitation Skills Training Course


  • Wed 12 Jan ’22, 9:00am – 4:30pm
  • Fri 11 Mar ’22, 9:00am – 4:30pm
  • Tue 10 May ’22, 9:00am – 4:30pm
  • Thu 21 Jul, 9:00am – 4:30pm
  • Fri 9 Sep, 9:00am – 4:30pm
  • Thu 10 Nov, 9:00am – 4:30pm
  • View all sessions


Auldhouse, 13 Stanley Street, Sydenham, Christchurch


All Ages

Ticket Information:

  • Facilitation Skills Training Course: $695.00
  • Door Sales Only


PD Training

Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions in New Zealand for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stakeholders.

The PD Training Facilitation Skills Training Course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more. You'll learn key skills that can be used right away and the course is now available throughout New Zealand, including Auckland, Christchurch or Wellington.

Learning Outcomes

Define facilitation & identify its purpose
Understand the benefits of good facilitation
Master the role & focus of a facilitator
Differentiate between process & content of a group discussion
Learn effective tools for preparing for an effective facilitation session
Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
Learn how to help a group reach a consensus and a final solution by encouraging participation
Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
Define what interventions are, when they are appropriate and learn how to implement them

Course Outline

Facilitation Skills Training Course - Lesson 1
The Peaceful Warrior
The Role and Purpose of Facilitating
The Limits of Facilitation
Qualities of Effective Facilitation
REACH Review – Facilitation Preferences
Facilitation Skills Training Course - Lesson 2
Just Add People and Stir
The Ideal World
The Real World
Facilitation Skills Training Course - Lesson 3
Trusting in the Process
Starting Off
The Middle Bit
The End Bit
I Never Agreed to That! (keeping records)
Facilitation Skills Training Course - Lesson 4
Making Decisions
Tell Me Again, Why are We Here?
Divergent and Convergent Thinking
Building Consensus and Inclusive Solutions
Facilitation Skills Training Course - Lesson 5
Maximising Interaction
Exercising Control
Encouraging Participation
Dealing with Challenges
Facilitation Skills Training Course - Lesson 6
Virtual facilitation
Maintaining Engagement
Facilitation Skills Training Course - Lesson 7
Create an Action Plan
Accountability = Action

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