Stuff Events

Powered by:

Face to Face Skills for Public Facing Roles

Face to Face Skills for Public Facing Roles

When:

  • Tue 4 May, 9:00am – 10:30am
  • Tue 11 May, 9:00am – 10:30am
  • Tue 18 May, 9:00am – 10:30am
  • View all sessions

Where:

Virtual Location, Online, Virtual

Restrictions:

All Ages

Ticket Information:

  • Standard Ticket inc GST: $350.00
  • Buy Tickets – 0272040425

Face to Face Skills for Public Facing Roles - Keeping things calm when people get heated

Public-facing employees today serve a far broader mix of people and personalities then almost any other profession. And by far, the majority of our community members are pleasant, cooperative, and appreciative of our services. A certain percentage, however, range from difficult, to demanding, to angry, to irrational, to downright intimidating. These individuals require special attention, special skills, and special strategies – if we are to interact with them effectively and make our workplace a safe and sane place for us to be and to feel good about.

This unique online workshop provides training in developing the actual verbal, emotional and physical interpersonal skills we all need to turn conflict into cooperation, and successfully deal with the most challenging types of people.

The workshop’s focus on real public sector work dynamics, and it’s unique, hands-on – what to do – training emphasis goes to the heart of addressing a topic that concerns every public employee.

People who liked this also checked out

Related Events

Special offers

How to get your Event listed

To have your Event appear on Stuff Events, go to www.eventfinda.co.nz who supply the event listings for this site.

Click here to add your Event now!
Powered by: