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Supervising Others Training Course

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  • Thu 20 Jan ’22, 9:00am – 4:30pm
  • Wed 23 Mar ’22, 9:00am – 4:30pm
  • Wed 11 May, 9:00am – 4:30pm
  • Thu 7 Jul, 9:00am – 4:30pm


Auldhouse, 338 Ponsonby Road, St Marys Bay


All Ages

Ticket Information:

  • Supervising Others Training Course: $698.50


PD Training

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PDT Supervisors Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resiliance and improved communication skills. Click here to learn more about how this program can be implemented in your organisation and view a cost comparison.

During this Supervising Others course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and supervisory skills.

Attend a supervisory training course now throughout New Zealand including Auckland, Christchurch or Wellington.

Learning Outcomes

Set clear expectations for team members
Set S.M.A.R.T. goals for team members that motivate and inspire dedication
Effectively assign work that has been set according to each employee and situation
Master techniques to delegate effectively and confidently
Develop approaches for conducting formal feedback sessions
Provide informal, constructive feedback
Develop priorities and time management strategies as a team leader
Establish conflict resolution strategies
Interact with new or existing teams
Create a path for personal development

Course Outline

Supervising Others Training Course - Lesson 1
You as the Supervisor
Competencies of a Winning Supervisor
What to Do If You’ve Been Promoted from Within the Team
Supervising Others Training Course - Lesson 2
Communicating to your Team
REACH Review – Communication Evolution Tool
Adjusting Your Style for a Better Approach
Supervising Others Training Course - Lesson 3
Set the Expectations
How Does Your Team Fit into the Bigger Picture
Define the Requirements
Set the Expectations with SMART’ER Goals
Supervising Others Training Course - Lesson 4
Successful Delegation
10 Rules for Successful Delegation
Degrees of Delegation
Troubleshooting Delegation
Supervising Others Training Course - Lesson 5
Art of Feedback
Types of Feedback
3 Stages to Receiving Feedback
5 Top Tips to Prepare Yourself to Provide Feedback
Feedback Delivery Tools
Difficult Feedback
Seeking Feedback
Supervising Others Training Course - Lesson 6
Managing your Time
The 80/20 Rule
Prioritising with the Urgent-Important Matrix
Block Out Times Around Your Energy Cycle
Supervising Others Training Course - Lesson 7
Managing Conflict
Tuckman and Jensen Four Phase Model
Team Development Stages
Using a Conflict Resolution Process
Alternate Techniques
Maintaining Fairness
Seeking Help from Within the Team
Seeking Help from Outside the Team
Supervising Others Training Course - Lesson 8
Create an Action Plan
Accountability = Action

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