We have all been in roles where our desired outcomes have been hijacked by the disruptive team member. This course will equip you with the skills, processes, strategies and confidence to handle difficult team members and employees. It will enable you to get back to business with reduced stress and cost to your organisation.
Over the course of the day, you will learn;
How to Identify disruptive behaviours in their infancy and beyond
Develop the confidence to manage the disruptor in a public setting
Learn the strategies to turn your disruptive colleague into a cooperative team member
Develop processes to ensure continued success
Includes workbook, arrival tea or coffee, Morning tea, Lunch and Afternoon tea.
To find out more contact - firstname.lastname@example.org.