Learn how to provide your staff with skills and techniques to close sales while providing good customer service.
This workshop will take you through selling techniques, how to build your team through the sales process and how to ensure you know your legal obligations.
No matter how long you have been in business, this seminar will help you plan, grow and thrive in today’s ever-changing world of retail.
You will learn:
- The steps to making a successful sale, including: up-selling, cross-selling and closing a sale.
- Tools to help up-skill and coach your team.
- Understanding of Consumer Law and the Fair-Trading Act.
Target audience: Store owners, store managers, and team leaders.
Level: This course is designed for both experienced retailers and those new to the industry.
Book your seat now!
Interested in becoming a member? Contact email@example.com or 0800 472 472.