A strong performance culture ensures that expectations and standards are met, and people develop to their full potential. Line managers learn how to have highly effective, collaborative performance and development conversations to strengthen relationships, build accountability and deliver business results. Learn the do’s and don’ts and key components of a collaborative performance management conversation. Whether you just started to focus on people performance, or you work already with an established performance management system, you take away practical skills and tools that you can implement straight away.
1. The principles of successful performance management
2. Establish performance hygiene - clarity on goals, standards, expectations, clarity on how to achieve those, and clarity on how performance is tracking against goals
3. Get people to think like business owners
4. Practice the 5min coaching conversation
5. The process of a collaborative performance conversation
6. Documentation and follow up
7. How to deal with non-performance? Understand procedural fairness.
- Enhanced skills in setting and communicating clear expectations and objectively measuring individual performance
- Skills in holding collaborative performance management conversations to increase accountability, motivation, performance and development of people
- Understand the factors that can get in the way of good performance management
- Give encouraging and corrective feedback that is specific and behavioural
The training is supported by:
- Templates, guides, and checklists on paper and electronically
- Worksheets for the day, electronic hand-out after the training
Who should attend: Managers, Team Leaders
- onsite parking available
- follow sign at the external staircase to level one (next to the indoor pool), please email me if you cannot take stairs.
- morning tea and lunch provided
For any questions please email: Stefan@diversityinstitute.co.nz
You find more information on our website:
About the facilitator:
Stefan Doll (CMHRINZ, MBA), Registered Psychologist in Germany, HR and Diversity Consultant & Coach.
Stefan has 20 years of experience as a human resources manager, trainer and consultant in Europe and New Zealand in the FMCG industry, manufacturing, local government and professional services. His degrees in industrial psychology (Germany) and MBA (UK) laid the foundation for many successfully resolved people challenges in a business context. His passion for leadership and thriving organisational cultures resulted in advising the European headquarters of BP on learning and development programmes before he came to New Zealand in 2003.
Stefan is a published author and co-founder of the Diversity Institute. Building on his experience, observations and studies he developed a practical tool to resolve differences between people which is now successfully applied by many of his clients. Good things come out of good relationships on a personal and business level.
"I am passionate about my rock band and writing music. I am also passionate about business and creating a work environment that allows people to find fulfilment in their work and that allows businesses to grow. There are many connections between a band playing a good show and a high performing team. Everyone brings in their unique skills, gives their best, collaborates, and thrives to achieve a common goal.”